KeeneyMFG.com Frequently Asked Questions

How Can I contact the Customer Service Department?

Either by email at ncs@upt.com or by phone at 1-800-243-0526.

Who is the Keeney Representative in my area?

Sales Reps Listing

I am a homeowner/Do-It-Yourselfer, where can I purchase Keeney/Plumb Pak products?

Distributors Listing

Can I place an order on the website?

No, we are not a retail website. Please visit any of out distribution locations, to purchase Keeney and Plumb Pak products.

I am having trouble viewing a Spec Drawing/PDF/Planogram.

You may need to install or update your Adobe Reader

I would like to request a product catalog.

Please contact our customer service department at ncs@upt.com, or use the catalog page on our website to view online.

Where can I find my product model number?

The model number is on the packaging of the product, usually in the upper right hand corners on both the front and back of the product. We can help you identify the model number by the UPC code as well.

Can I track my order?

You can at our Order Tracking page simply enter your PO number.

What is your mailing address?

We can be reached by mail at:

The Keeney Manufacturing Company
Attn: Customer Service
1170 Main St
Newington, CT 06111